Privacy Policy

1. Who We Are

Aurora Tile Installation operates the website at https://auroratileinstallation.com. Our mailing address is 614 Prairie St, Aurora, IL 60506. You can reach us at (872) 328-7975 or [email protected].

2. What Information We Collect

We collect information you voluntarily provide when you submit our contact form. That information includes:

• Your name
• Your phone number
• Your email address (optional on the form, but if provided, it is collected)
• Your city
• Your message describing your project

We do not collect payment information, social security numbers, or any government-issued identification through this website. We do not use tracking pixels, third-party analytics scripts beyond those described below, or behavioral profiling tools on this site.

3. How We Use Your Information

The information you submit through the contact form is used solely to respond to your inquiry about tile installation services. Specifically:

• To contact you by phone or email to discuss your project request
• To schedule an estimate or job visit
• To follow up on a previous inquiry if you have not received a response

We do not sell, rent, trade, or share your personal information with third parties for marketing purposes. We do not add you to any mailing list without your explicit consent.

4. Google Ads and Third-Party Services

This website may use Google Ads to advertise our services. Google may use cookies to serve ads based on your prior visits to this website or other websites. You can opt out of personalized advertising by visiting Google Ads Settings. We do not control Google's data practices, which are governed by Google's own privacy policy.

The Trustindex reviews widget on our homepage loads a script from cdn.trustindex.io. That script may collect usage data subject to Trustindex's own privacy policy. We do not have access to or control over data collected by Trustindex.

5. Cookies

This website does not set any first-party cookies for tracking or analytics purposes. Third-party services (Google Ads, Trustindex) may set their own cookies subject to their respective privacy policies. You can manage or disable cookies through your browser settings.

6. Data Retention

Contact form submissions are retained for as long as necessary to respond to your inquiry and complete any related service engagement. If no service is engaged, form submissions are typically deleted within 12 months of receipt. You may request deletion of your data at any time by contacting us at [email protected].

7. Your Rights

You have the right to request access to the personal information we hold about you, to request correction of inaccurate information, and to request deletion of your information. To make any of these requests, contact us at [email protected] or call (872) 328-7975. We will respond to verifiable requests within 30 days.

8. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). These include the right to know what personal information is collected about you, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your rights under CCPA, contact us at [email protected].

9. Children's Privacy

This website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our contact form, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of the website after a policy update constitutes acceptance of the revised policy.

11. Contact Us

For questions about this privacy policy or to exercise any of your rights, contact us at:

Aurora Tile Installation
614 Prairie St, Aurora, IL 60506
(872) 328-7975
[email protected]